Helping people thrive

Case Study: EECF Apprentices

East End Community Foundation are working with Poplar HARCA to create opportunities for young people living in the East End through our apprenticeship scheme.

Fahad: February 2017

Project: Talent Match & Future Moves 

 

Image: Fahad Ahmed

Fahad Ahmed is a Talent Match participant who took part in our Future Moves programme to help develop personal skills, confidence and office etiquettes.

What were you doing before joining the Poplar HARCA Employment & Training Talent Match project?

“I have finished college, which was a newvic sixth form college, where I studied travel and tourism. Then I was looking for a job in retail as well as exploring other opportunities such as business admin apprenticeship.”

How did you find out about our service?

“I went to skills for growth to look for an apprenticeship, and then they told me about poplar HARCA and how they support you and help you find what you are looking for.”

What was your experience like in the Future Moves programme? 

“It was great as I learnt so many new things and gained knowledge in interviews and how to surpass them. The experience was fun and enjoyable. I made new friends and did lots of activities that gradually increased my confidence and my team working skills.”

What has been your experience of the team supporting you?

“The experience was amazing, they helped me in many ways and they taught me a lot of things that I didn’t know at all. We also did one to ones with them, which got me to open up more so they can help find what I am looking for in life more specifically.”

What does being a Talent Match participant involve?

“It involves being friendly and cooperative with the team. Being very confident and being able to open up to the team, helping them figure out who you are and what you want and in return they help you.”

How has it changed your life?

“Before I wouldn’t do anything but sit at home and sleep or go out with my friends. When I joined the programme, it got me to get up and rethink my life. It got me to go places and send my CV in and apply for jobs and apprenticeships.”

What skills have you learnt?

“I learnt communication skills, and being confident wherever I go. Being able to lead my team and dictate what to do and help out. I learnt how to create and upgrade a well-made CV and send them to companies.”

What's the best thing about Talent Match?

“The events as they are entertaining and get everyone to be together again and the help they give you to look for what you want to do in life.”

Where do you see yourself in the future?

“Running a successful self-made business organisation, working in an office, knowing I got millions of pounds in my bank account and warehouses full of stocks that I am selling and buying. Also, investing in companies. Becoming a self-made multi millionaire.”

Fahad is currently completing a Sales Executive apprenticeship with KTG

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Stuart: August 2016

Image: Stuart at work

Stuart Wells is an EECF apprentice who was offered an apprenticeship in the Pharmacy Repacking Unit, Whipps Cross. Stuart was out of work for almost 10 months before starting his apprenticeship.

What were you doing before the apprenticeship?

A pre-apprenticeship programme under Poplar Harca.

How long were you out of work before you started your apprenticeship?

Almost ten months.

Why did you choose the apprenticeship route?

It was the first available work opportunity!

What has been your experience of the team supporting you?

They have explained to me exactly how to do the job very carefully, and I have understood what they have told me.

What does being an apprentice involve?

Working in the environment employing you for a period of time before they (should you complete the apprenticeship) are awarded a position within the environment.

How it has changed your life?

I'm no longer unemployed!

What skills have you learnt?

Certain skills regarding using an isolator and aspects of the labelling procedure at Whipps Cross

What's the best thing about an apprenticeship?

Not being unemployed!

Where do you see yourself in the future?

Hopefully in a permanent position with the NHS!

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Amina: March 2016

Image: Amina at work

Amina Mumin is currently completing an EECF apprenticeship in the Central Appointments Department, Prescot Street with Barts Health NHS. Amina was out of work for 6 months before starting her apprenticeship.

What were you doing before the apprenticeship?

I was in college, doing my A levels and I decided university wasn’t for me; I wanted to do an apprenticeship. I found Poplar HARCA who helped me and trained me before my road to apprenticeship.

What has been your experience of the team supporting you?

The team I’m working with help me and support me all the time. They’re there when I need them and provide advice when I am struggling with something. They are very friendly.

How it has changed your life? What skills have you learned?

It has changed my life for the better. I’ve improved my communication skills. I have picked up on other skills such as Team leading skills, Customer Service skills, Administration skills and also broadened my knowledge on IT/Computer skills.

What's the best thing about an apprenticeship?

Learning while earning!

Where do you see yourself in the future?

I see myself working within the NHS as a full time employee.


Shanara: August 2015

Image: Shanara at work 

EECF spoke to Shanara Begum who is currently completing an EECF apprenticeship in the Royal London Hospital Endoscopy Department. Shanara came into the apprenticeship programme after spending 4 years as a Sales Assistant following the completion of her A Levels.

What does being an apprentice involve?

I have been based in reception for the time being. My duties are to make sure I check patients in, putting them onto bedboard, getting patient reports from the recovery bay and putting that into order. Also, I have to put patients on Endobase for the week. My duties also include filing, scanning and printing labels. I have to answer phone calls, sometimes I have to make phone calls to patients if told to do so.

Why did you chose the apprenticeship route?

I wanted to be able to gain experience in this field as well as get a qualification for it. I felt that through an apprenticeship I would be able to gain a lot more and understand the role better. I do not have enough experience in an admin role and being able to do that through an apprenticeship teaches me things I didn’t know. I get to learn as I work.

What has been your experience so far?

My experience so far has been good, as I have learnt a lot in the short space of time that I have been here. I hope that it continues this way and I gain as much knowledge as I can. Everything I have learnt so far is from a receptionist's perception of day to day activities. I am eager to see the other aspects of an admin role as a scheduler or a secretary.

What are your plans for the future?

Once I finish I hope to either secure a permanent role within the NHS, or continue my apprenticeship at NVQ level 3. I want to be able to continue my professional development in this field.

What has been your experience of the team supporting you?

The team have been really helpful, I have been able to accomplish a lot with all your help and guidance. It has also given me the chance to meet and interact with lots of new people and gain more skills. I really appreciate all the hard work the team has put in to get me to where I am.

 

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The team I’m working with help me and support me all the time. They’re there when I need them and provide advice when I am struggling with something.

Amina Mumin

 

Once I finish I hope to either secure a permanent role within the NHS, or continue my apprenticeship at NVQ level 3. I want to be able to continue my professional development in this field.

Shanara Begum

 
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