That early support helped build capacity within a growing grassroots organisation, and launched a professional journey that continues to deliver deep, lasting impact across East London.
“I first met Lorraine (Docklands Settlements CEO) when the charity I worked for was renting offices in their community centre in Stratford,” Ben recalls. “When that charity moved out, Lorraine got in touch about a job opportunity. I applied — and that was 14 years ago. I’ve been here ever since.”
A Role That Grew with the Organisation
Ben began as Operations Director, and while the job title remains the same, the scope of his work has changed dramatically.
“I’ve had to learn so much, from writing bids and raising funds, to managing volunteers and overseeing playcare services. I now look after a much larger team, and my understanding of how to run and grow community programmes has deepened massively.”
One of the biggest challenges he stepped into was food insecurity.
“Our food banks have become a lifeline. During COVID, the one in Stratford was giving out around 14 tonnes of food a week. Today, across our sites, we’re supporting roughly 1,500 people each week. It’s not a stat to be proud of, it shows how deep the need is, but it does show what we’ve been able to do with the right support.”
Looking back, Ben sees EECF’s early support as instrumental, not just for him, but for the organisation and the communities they serve. “I’d like to think that funding my role helped strengthen the charity. I’ve been able to bring in funding for key projects and build partnerships that have really made a difference. That wouldn’t have happened without EECF backing us in the beginning.” He adds: “I’ve hopefully helped a lot of people over the years and Lorraine often jokes she couldn’t do without me now!”
Among the many successes Ben has been part of, one story stands out: “A colleague and I once received a letter from someone who had been suicidal. He wrote to say that the charity had saved his life. That moment will stay with me forever. It reminds you how real the work is — and why it matters so much.”
What was your experience at Neighbours in Poplar, and how did it shape your journey?
I started my one-year placement doing administration. The more I learned about the organisation and its mission to support the local community, the more inspired I became. It was a place where I could see real change happening, and I knew I wanted to be part of that. Over time, my commitment to the work deepened, and it led me to stay involved long-term.
After ten years of contributing to the team, I was entrusted with managing the church (St Matthias). This role involves everything from fundraising to liaising with contractors and managing maintenance. In essence, my job is to ensure the doors of the Centre are always open, welcoming the community. It’s a responsibility I take to heart.
Even after 14 years, Ben says the job continues to challenge and inspire him. “I’ve learned so much, not just about managing projects, but about people. We work with incredible volunteers, partner organisations, and funders. It restores your faith in what communities can do when they come together. And EECF has been a huge part of helping us make that happen.”
Talk to us about how you can help
Nizam’s journey is just one example of how EECF empowers communities. To learn more about our work and impact, visit eastendcf.org/our-impact/.
